FAQs

What is WonderConvert?

WonderConvert is a free and easy-to-use online file conversion tool that allows you to convert images, documents, audio, and video files into different formats quickly and securely.

How does WonderConvert work?

Choose one of available converters on WonderConvert then:

• Upload your files
• Click Convert button and wait until Download button appears
• Download your files

What file formats are supported?

WonderConvert supports a wide range of formats, including:

• Image: JPG, PNG, JPEG, BMP, WEBP, HEIC, TIFF, SVG, ICO, AVIF, GIF

Is WonderConvert free to use?

Yes! WonderConvert is completely free to use, with no hidden fees or subscriptions.

Is my data safe?

Absolutely. We use secure protocols to protect your files during conversion. All uploaded files are automatically deleted from our servers after processing to ensure your privacy.

Do I need to install any software?

No installation is required. WonderConvert is a web-based tool, meaning you can use it directly from your browser without downloading any software.

How long does the conversion process take?

The conversion time depends on the file size and format. Most conversions are completed within a few seconds to a couple of minutes.

Are there any file size limits?

We allow file conversions up to a few MBs as mentioned with each converter, the limit may vary depending on the file type. If your file is too large, consider compressing it before conversion.

Can I convert multiple files at once?

You can only convert 1 file at a time for now. We're soon going to allow batch conversions.

Why did my conversion fail?

There could be several reasons for a failed conversion, including:

• The file is corrupted or unreadable
• The system couldn't process the file

We continuously monitor the failures and try to fix problems as soon as possible. If you encounter issues, try re-uploading the file or contact our support team for assistance. Can I use WonderConvert on mobile devices?

Yes! WonderConvert is fully responsive and works on smartphones, tablets, and desktop computers.

Do you store my files?

We do not store your files permanently. Uploaded files are deleted from our servers after processing to ensure your privacy and security.

How can I contact support?

If you need assistance, you can reach out to our support team through our Contact Us page, and we’ll be happy to help!